Microsoft 365 is a vital tool for many businesses, and login issues can significantly disrupt day-to-day operations. In this guide, we will take an in-depth look at troubleshooting and resolving common Microsoft 365 login problems so you can keep your business running smoothly. I can open any Office 2016 app installed on my computer but I am unable to link/login to my Office 365 account on my primary computer. I have a service spare that I tested with and I am able to login to Office 365 without any issue. I have done a number of searches and found related issues but none of those fixes have worked. According to a recent report, approximately 60% of Microsoft 365 users have experienced login issues at least once in the past yea

Ask the user to sign in to Outlook on the web to verify that their Microsoft 365 email account is working correctly. If only one user reports having trouble receiving email, there might be a problem in their email account or their email app. Have the affected user try the following methods before you move on to admin-specific tasks. If you're a Microsoft 365 user, then you can download and install the Microsoft Support and Recovery Assistant. Then you just need to run the application, and it will diagnose and fix any issues Microsoft 365 support with your Outlook profile automatically. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Window

If there's an ongoing outage or maintenance, it will be displayed on the portal. Otherwise, you should see the "Everything is up and running" message. If you were expecting an email that didn't arrive or are missing new messages in Microsoft Outlook, troubleshooting can help Microsoft 365 support identify and fix the problem. To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section. To address this, navigate to the "Accounts" and then "Connected Accounts" section to review the list of linked account

Sometimes, an email message gets lost in transit, or it can take a lot longer than expected for delivery. The message trace feature lets you follow messages as they pass through your Exchange Online service. When Microsoft 365 support users report that they aren't receiving email, it can be challenging to determine the cause. You might run through several troubleshooting scenarios in your min

Here, you’ll find "Blocked senders and domains." Check if the email address of the sender appears on this list. In this case, you won't have to open a service request because we'll already be working to resolve the issue. But still, it’s worth checking if other users are currently experiencing similar issues with Outlook. Message traces for items more than seven days old are available only as a downloadable .csv fil

NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments. Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. If the provided recommendations don’t help you resolve the issues or you Microsoft 365 support want to send Office 365 complaints, call Microsoft support. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). Open the required file, hit Share and then check the list of users that you can give the rights to edit a fil

For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Microsoft 365 applications when you try to connect to a Microsoft 365 service. If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number of failed attempts you have Microsoft 365 support performed. Once the waiting period is over, try logging in again with the right credential

Microsoft 365 Apps fails to activate when opened from published apps on a Citrix server. For more information, see Known issues (Citrix product documentation). If you see repeated prompts to grant access to the keychain when starting an Office for Mac app, Office may have been moved to a location other than the default /Applications folder. For troubleshooting steps, see Office for Mac repeatedly requesting keychain access. This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper too

If you're looking for smarter ways to manage, secure, or optimize your Microsoft 365 (M365) environment, our U.S.-based team is here to help. Microsoft offers several built-in tools to help identify and resolve persistent issues. We use machine translation to automatically display messages in your preferred language. Read Language translation for the Service health page for more information on how to set your language. The Active issues Microsoft is working Microsoft 365 support on section lists active incidents and advisories that Microsoft is working to resolv