If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques

For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Microsoft 365 applications when you try to connect to a Microsoft 365 service. If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number of failed attempts you have expert 365 support services performed. Once the waiting period is over, try logging in again with the right credential

The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this expert 365 support services view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience

If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint expert 365 support services the troublesome add-in you can remove or replace. If you can't find a dialog box open, move on to the next ste

For expert 365 support services a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi

Microsoft 365 Apps fails to activate when opened from published apps on a Citrix server. For more information, see Known issues (Citrix product documentation). If you see repeated prompts to grant access to the keychain when starting an Office for Mac app, Office may have been moved to a location other than the default /Applications folder. For troubleshooting steps, see Office for Mac repeatedly requesting keychain access. This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper too

Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016. If your computer can't install the full desktop version of Office because your computer doesn't meet the expert 365 support services system requirements, you can try using Office Online in your computer's browse

Rest assured, I'm here to assist you with your concern and ensure that you have a positive and satisfactory experience. It may take no more than 3-5 minutes to type at times but I want to encourage you in knowing that I’m working on your solution. You can give feedback by selecting Help from the top menu, then Feedbac

To resolve this error, reach out to your CSAM and let them know you received the message. After your CSAM replies and confirms that the necessary changes have expert 365 support services been made, navigate back to the enhanced support request creation process and verify that you have access to create support requests. If you encounter an error about entitlement when you try to open a support request in the enhanced experience, it's likely that the workspace you're using needs to be configured correctly. Depending on your company network configuration, you may need to add certain URLs to your allowlist to use the new platform. For more information about Support Contacts, see the Support Contact Overvie

If you want to learn more about our products, discuss use expert 365 support services cases, or get pricing information, start a chat session or call us. For more information about the availability of support throughout expert 365 support services the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor

Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. At the top of the message list, you can choose how you want to view the list. Messages in the current folder are listed. There might also be a visual alert that a message is unread, has an attachment, or is flagge