Brandon Herring I still have one more install available on my office profile, thanks for asking. This is getting more than a little annoying as no one else in the office seems to be having the issue. Last time about 4 or 5 months ago what finally worked was clearing out all my temp files and rebooting. That was the first thing I tried this time but no g

If we don't detect any problem, we'll guide you through how you can help yourself. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. I’ve gone to the Office 365 Admin console and everything looks okay with my account, if it wasn’t it would most likely give me issues on the service as well but I checked it any way just to be sur

If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Find solutions to common problems or get help from a support agen

The right mindset shifts you from reactive firefighting to proactive problem resolution. By addressing the root causes of technical issues, you prevent them from happening again, saving time, resources, and frustration. This proactive approach also allows you to build a knowledge base of solutions and contribute to the collective expertise of your team. This shared understanding and consistent method are critical for long-term success in any technical environment. The following sections will explore the specific strategies and frameworks that form the foundation of this effective troubleshooting mindset. You also need to understand how effectively your team solved it and how to prevent it from happening agai

If your antivirus software isn't up-to-date, Outlook may not function correctly. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from respondin

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For your protection, Microsoft must verify your identity before you can proceed with resetting your password. You must be a password administrator to perform these steps. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

Next, click Check for Updates and install the available updates. Outlook got stuck at loading profile with your network? An Outlook profile stores your preferences and characteristics, and if you've applied many settings, one of them might be causing an error. Therefore, you should create an alternate Outlook profile, then switch all your accounts to it, and finally delete the problematic Outlook profil

To learn more, see details online see About admin roles in the Microsoft 365 admin center. For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issue

He is an expert Tech Explainer, IoT enthusiast, and a passionate nerd with over 7 years of experience in technical writing. He writes about Microsoft Exchange, Microsoft 365, Email Migration, Linux, Windows, Mac, DIY Tech, and Smart Home. Ravi spends most of his weekends working with IoT (DIY Smart Home) devices and playing Overwatch. He is also a solo traveler who loves hiking and exploring new trails. For a list of antivirus software vendors, see see details online Consumer antivirus software providers for Window

Your administrator hasn't turned on password reset for your organization from the "Can't access your account" link or hasn't licensed you see details online to use the feature. To reset your password, you must select the "contact an administrator link" to send an email to your company's administrator and let them know you want to reset your password. The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea

Then start the Inbox Repair Tool and select the PST file for repair. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). If creating a new profile see details online solves your issue, you can return to the Show Profiles dialog and delete your old profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. To work around this issue, use an Online mode profile for your Microsoft Exchange Server mailbo